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Supplier List Policy!

Dial Direct Fully Supports its preferred Supplier List Policy.

The South Africa short-term insurance industry has recently come under the spotlight with regards to its preferred supplier list and BEE procurement policies. Dial Direct Insurance stands firm on its belief that the preferred supplier list is implemented to contain costs for its clients and control quality.

Fabian Angiers, General Manager of Dial Direct Insurance explains: "Recent allegations made by the Congress of South African Trade Unions (COSATU) and the SA Auto Repair and Salvage Association (SAARSA) suggest that the short-term insurance industry should revoke its preferred supplier list policy as it apparently “manipulates the system” and "ignores black-owned enterprises." As a company that operates with the highest integrity at all times, we firmly believe that in order to ensure that our clients receive the best service possible, it is essential that insurers employ the services of panel beaters that are sufficiently qualified and that have the experience and equipment to carry out the repair work that is required.  The preferred supplier list policy has been a part of the industry for years and comprises of companies which we feel are geographically well placed and have the skills and resources needed to professionally complete the job at hand."

"In addition, Dial Direct Insurance is doing its utmost to improve the levels of assistance provided to BEE accredited companies.  We are also confident that we are exceeding prescribed targets relating to Black Economic Empowerment (BEE) set by the Financial Sector Charter (FSC), as the majority of our administration company’s supplier list is made up of BEE accredited panel beaters," concludes Angiers.

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